Privacy Policy

Effective Date: May 2nd, 2025

At Fluent by Emma, your privacy matters. This policy explains what information we collect, how we use it, and your rights as a visitor or client of this site. By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and store the following types of information:

Personal Information
When you book a call, fill out a form, or contact us directly, we may collect:

  • Your name

  • Email address

  • Company name

  • Any additional information you choose to share

Usage Data
We use analytics tools (like Google Analytics) to collect non-personal data about how you interact with our site — things like:

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

  • Referral source

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you

  • Deliver services you've requested

  • Improve our website and user experience

  • Send updates or newsletters (only if you’ve opted in)

  • Maintain the security and integrity of our site

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers (like scheduling tools, CRMs, or analytics platforms) — but only to help deliver our services more effectively. These providers are bound to confidentiality and data security obligations.

4. Cookies

We use cookies to enhance your experience and analyze website traffic. You can choose to accept or decline cookies via your browser settings.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, just email us at hello@fluentbyemma.com

6. Data Security

We take reasonable precautions to protect your information — but no online transmission is 100% secure. By using this site, you acknowledge that risk.

7. Updates to This Policy

We may update this policy occasionally. The latest version will always be posted here, with the updated effective date at the top.

8. Contact

Questions about this Privacy Policy? Reach out at: hello@fluentbyemma.com